ALJ Regional Holdings, Inc. delivers a diverse range of business process solutions, including customer support centers, administrative back-office functions, personnel placement, and comprehensive toll collection management. These services cater to both public sector entities and private enterprises within the United States, spanning industries such as healthcare, utilities, transportation, and dedicated toll revenue operations. Its operations are structured into two primary segments: Faneuil and Phoenix. The Faneuil segment specializes in client interaction and operational support. Its offerings encompass customer contact facilities, order fulfillment, and IT support services. Faneuil also manages both automated and manual toll collection systems, handles violation processing, and provides tracking for medical devices. Additionally, this segment delivers extensive administrative support, including customer relationship management (CRM), comprehensive billing, payment, and claims administration, data input, document control, strategic operational consulting, workforce analysis, quality control, temporary staffing, and ongoing system maintenance. Conversely, the Phoenix segment focuses on manufacturing. It produces various book components, educational resources, richly illustrated publications, and specialized commercial goods. Furthermore, Phoenix offers integrated services for labeling, printing, and packaging. Originally established in 1999, the company operated under the name YouthStream Media Networks, Inc. before officially adopting ALJ Regional Holdings, Inc. in October 2006. Its corporate headquarters are situated in New York, New York.